Frequently Asked Questions

Why use tallow soap?

Tallow is good for your skin, it makes a lovely hard bar of soap and its a byproduct from butchering beef, so its a local and sustainable ingredient for soapmaking.  I use beef tallow instead of palm oil, so all my soaps are palm oil free, but they are not vegan.  If you want to read more, I wrote a blog post about the benefits of tallow soap here.

What do you mean by natural ingredients?

I don't use any artificial fragrance oils or colours in my soaps.  The soaps are lightly scented with high quality essential oils, and any colours come from edible (or harmless) ingredients such as herbs, charcoal, clay, beer and honey.  All the ingredients are listed with the individual products.  

Where is Kumbia?

Kumbia is a very small town located near the slightly larger town of Kingaroy, which is north west of Brisbane in Queensland, Australia (I wrote more about it here).  You can find the map on my contact page.

Why is your site called Eight Acres?

When I first started a blog in 2009, we lived on a property that was about eight acres in size.  I was always explaining our activities by saying "we live on eight acres", so I used that as the name of my blog.  Since then we have moved to 250 A in Kumbia, but the name has stuck.  You can read all my blog posts over here

Are you on social media?

Yes!  You can find Eight Acres on Facebook : Instagram : Pinterest : and join my Mailing List

Can I pick up my order?

Sure, just email me after you place you order to arrange either coming to our farm or meeting somewhere around the South Burnett.  Use the discount code "PICKUP" to avoid postage charges (if you have already checked out I will refund postage).

Why do you only ship to Australia?

I think its really important to support local businesses, and I'm sure you can find a local soapmaker to buy from, there are so many wonderful soapmakers all over the world.

What packaging do you use?

My products are wrapped in brown paper bags and newspaper to protect them during transport.  They are posted in plastic Australia Post satchels, but I can post in paper on request.

How much is postage?

I don't like getting surprises when it comes to postage charges!  Postage is calculated by weight - 500g is $8, 1kg $10 and up to 3kg is $14.  Each soap is about 120g.

Do you make wholesale soaps?

Yes!  We sell wholesale soaps in lots of 10 bars or more. I love working closely with other business to create unique and sustainable products, if you would like to add some of our tallow soaps to your product range then I would love to hear from you, just send me an email and we can discuss your needs.

Is your beeswax food grade?

Yes and no... there is no official definition for "food grade" beeswax, so its not a claim that I can make.  I clean the beeswax as much as possible without using any chemicals, and it is suitable for use to make beeswax wraps, candles and salves (or other skincare).

Is your soap suitable for sensitive skin?

Tallow soap can be very gentle and a good option for sensitive skin, but all skin is different and I recommend that you try the soap on a small patch of skin before using it all over, just in case you have a reaction.

What about sensitive body parts?

In particular it is not recommended to use soap of any kind on very sensitive parts of the body (sorry if that is too much information, but I have had this question so I feel like I better answer it!  Please read more about cleaning your vagina and cleaning your penis - hint: don't use soap!)

Is your soap suitable for people with allergies?

The ingredients of each soap are listed on the product pages.  I make soap with ingredients including goat's milk, beeswax, honey, oats and various oils.  I cannot guarantee contamination from one soap to another, so if you have severe allergies to any of my ingredients they are probably not suitable soaps for you. 

What are you policies for refunds and returns?

Click here to see more information on the policies page.

@eight_acres_liz

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